Grievance Redressal Mechanism

Effective Date: August 20, 2026 • Last Updated: August 20, 2026

1. Digital Media Regulatory Compliance

GovIndiaNews complies with applicable statutory framework for digital news publishers under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. We provide a structured Grievance Redressal Mechanism to address editorial concerns, factual disputes, or copyright notices in a timely manner.

2. Designated Grievance Officer Details

In accordance with Rule 11 of the Information Technology Rules, the contact details of our appointed Grievance Officer are published below:

3. Format for Submitting a Formal Grievance

To ensure your grievance is processed promptly, your formal complaint must include the following information:

• Full Name, Postal Address, and Email ID of the Complainant
• Exact URL of the article or content piece published on GovIndiaNews
• Specific paragraph or sentence objected to
• Detailed grounds for complaint (e.g., factual inaccuracy, defamation, copyright violation)
• Self-attested copies of supporting primary documents proving the inaccuracy or claim
• A declaration stating that the information provided in the complaint is accurate to the best of your knowledge

4. Grievance Acknowledgment & Resolution Timelines

Our Grievance Redressal Mechanism adheres to statutory processing timeframes:

• Acknowledgment: Every formal grievance submission will be acknowledged via email within 24 hours of receipt.
• Review & Decision: The Grievance Officer will examine the complaint against our primary source records and issue a formal decision within 15 days of receipt.